I had an amazing experience with James at New Sound. One of my hearing aids quit functioning & he fixed it in minutes. Then he took the time to retest my hearing and made fabulous adjustments after the check. He also set up the app for me so I could modify things on my own and performed multiple test calls. He made my day, week & month! Fabulous service! No charge for the service either! I would have gladly paid for the 5 star service! You will not regret chosing New Sound in Round Rock!christy martinez de escobar, on Google
The visit was quick and efficient. I arrived a few minutes before my appointment time and went right in. The staff were very pleasant and attentive. Molly was a great help and explained everything to me in great detail. She helped with the right hearing aid and explained to me how to use it correctly. I highly recommend them!Peter Aleman, on Google
Friendly service, very understanding, listens to concerns about Hearing. Answers all questions. Very satisfied customer. My sister is 91 years old and very leery about making large purchases but she is very pleased with her hearing aids and the support she got while choosing the hearing aids.LYNDA DAVIS, on Google
It was a very nicr and pleasant visit. Staff were knowledgeable and professional and very helpful. Thank you for being there and caring!Vincent Ruffolo, on Google
Amazing customer service. They went above and beyond trying to help me out. I highly recommend them.DJ Olsson, on Google
