Reviews

Great visit! Very knowledgeable staff diagnosed my mother's hearing aid issue, replaced the part, cleaned her ears, and had us out the door in 10 minutes. My mother was crying on the way home because she was so happy to hear again! Thank you!

They were very friendly and knowledgeable. We arrived early. They took us straight in. They had a nice waiting room with coffee and tea.

From the first time that I walked into the New Sound Hearing Center office, I have been impressed with the friendliness of the staff and their concern to help me address my hearing loss. Molly Thrush was my hearing specialist and answered all of my questions while Pam Wallace handed all of the insurance (admin) related stuff for me. Both were quite patient with me with all of my questions and in explaining all of the options that are available to me. The hearing tests/exams were quite comprehensive. Where this really pays dividends is when it comes to their ability to program the hearing aids to exactly what the individual needs. Molly’s attention to detail was spot on. She showed me how I could “fine tune” my hearing aids (using the mobile phone app) to the environment I was in. It is really remarkable what adjustments that I can make to them which really helped me regain what I been missing from my hearing loss. The subsequent checks they do in the weeks after you get your new hearing aids was great. You can tell that they care about your hearing and want this experience to be a pleasant one. I look forward to working with then in the future for all of my hearing related needs.

Made appointment later in case stuck at work. Was not and they were happy to take me early