Molly Thrush, HIS
Hearing Instrument Specialist
Molly Thrush is the Hearing Instrument Specialist in Round Rock, Texas. She also serves as the Regional Clinic Leader in the central Texas area. Molly is originally from Nashville, Tennessee and attended the University of Mississippi. She was drawn to the hearing industry in college and she started working at New Sound right after graduating in 2015.
What Molly loves most about saving hearing lives is watching each patient transform as they are able to live a more fulfilling life once fit with hearing aids. When patients come back and tell her how they are able to hear their granddaughter or participate in activities again is extremely rewarding to her. Molly knows every patient has different needs and is excellent at finding a solution for everyone!
Outside of saving hearing lives, Molly loves traveling, hiking, cooking, visiting family, and playing with her French Bulldog, Lily!
James Underwood, HIS
Hearing Instrument Specialist
James Underwood is a Hearing Instrument Specialist in Round Rock, Texas. After graduating from the University of Texas Austin James started working as a hearing instrument specialist with his father. He ran his own clinic for many years in Pasadena, Texas. He has received the certification as a Board Certified Specialist with the International Hearing Society. He also served on the Texas Hearing Aid Association board.
James has 5 grandchildren living close to the Round Rock area, and knows the importance of hearing all the little giggles and sounds that they make. He likes to make that part of life possible for all the clients that come into the office. All the sounds of life usually connect us to one another, and that is why he enjoys helping people hear.
Amazing customer service. They went above and beyond trying to help me out. I highly recommend them.DJ Olsson, on Google
It was a very nicr and pleasant visit. Staff were knowledgeable and professional and very helpful. Thank you for being there and caring!Vincent Ruffolo, on Google
Friendly service, very understanding, listens to concerns about Hearing. Answers all questions. Very satisfied customer. My sister is 91 years old and very leery about making large purchases but she is very pleased with her hearing aids and the support she got while choosing the hearing aids.LYNDA DAVIS, on Google
The visit was quick and efficient. I arrived a few minutes before my appointment time and went right in. The staff were very pleasant and attentive. Molly was a great help and explained everything to me in great detail. She helped with the right hearing aid and explained to me...Peter Aleman, on Google
I had an amazing experience with James at New Sound. One of my hearing aids quit functioning & he fixed it in minutes. Then he took the time to retest my hearing and made fabulous adjustments after the check. He also set up the app for me so I could...christy martinez de escobar, on Google